FAQ
FAQs for company
Q: How is FTTXTelecom?
FTTXTelecom is a famous leading communication systems integrator and optical solutions provider of China, has:
– 9 years fiber optics, RF, and LAN manufacturer experience.
– 13000 square meters factory
– 5-30 years warranty according different products
Q: What Certifications do you have?
ISO9001, CE, UL, and PRC certifications etc. 100% quality check and durable testing before each of shipment.
Q: What is FTTXTelecom products Warranty?
– 30 years warranty for fiber optic cables
– 10 years warranty for distribution boxes
– 3 years warranty for fiber optic accessories
Q: What is your Payment Methods?
– Accept payment via T/T (bank transfer), West Union and Paypal
– Accept L/C at sight (bulk order)
Q: How long is your Production Time?
– 1-3 working days for samples order
– 7-15 working days for bulk order
Q: What is the shipping Way?
By DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Aline and Sea shipping also optional.
Q: Do you provide free samples?
Yes, some low-value items are offered as samples free of charge. A buyer assumes all shipping costs in any case.