FAQs 2018-04-12T18:37:49+00:00


FAQs for company


Q: How is FTTXTelecom?

FTTXTelecom is a famous leading communication systems integrator and optical solutions provider of China, has:

– 9 years fiber optics, RF, and LAN manufacturer experience.

– 13000 square meters factory

– 5-30 years warranty according different products


Q: What Certifications do you have?

ISO9001, CE, UL, and PRC certifications etc. 100% quality check and durable testing before each of shipment.


Q: What is FTTXTelecom products Warranty?

– 30 years warranty for fiber optic cables

– 10 years warranty for distribution boxes

– 3 years warranty for fiber optic accessories


Q: What is your Payment Methods?

– Accept payment via T/T (bank transfer), West Union and Paypal

– Accept L/C at sight (bulk order)


Q: How long is your Production Time?

– 1-3 working days for samples order

– 7-15 working days for bulk order


Q: What is the shipping Way?

By DHL, UPS, FedEx or  TNT. It usually takes 3-7 days to arrive. Aline and Sea shipping also optional.


Q: Do you provide free samples?

Yes, some low-value items are offered as samples free of charge. A buyer assumes all shipping costs in any case.