FTTXTelecom warranty covers all defects in materials and workmanship for all products sold and manufactured by FTTXTelecom . Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This warranty does not cover damage caused by improper deployment, misuse, accidents, neglect, or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired or refunded.
Warranty varies by products:
Fiber Optic Distribution Box
Fiber Optic Splitter
Fiber Optic Patchcord & Pigtails
Fiber Optic Adaptor
Fiber Optic Splice Closure
Fiber Optic Distribution Frame
When you need the support, please contact your sale representative or email to firstname.lastname@example.org.
What Our Warranty Policy Will Do
We provide maintenance services for all products within their warranty period. For defective product we have shipped to you, we offer you the option of returning the products for a full refund, including shipping charges, replacement or maintenance service at anytime. if quality problems are caused by any artificial damage, you are responsible for these charges on your own.
All returns must be in new, resalable condition with all manuals, accessories, documents and original, unmodified packaging. Custom orders can not be returned when they function properly as they are manufactured to our clients unique specifications.
The Warranty Department will inspect the product at no charge to you. If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Warranty Policy, we will either repair, exchange or refund you in accordance with the service type you request.